Diploma in IT Technical Support

This programme prepares you to work in a range of entry-level support roles in an organisation, or provide a pathway to further IT related study.
Graduates will have an awareness of the IT environment, appreciate the needs of users, and be able to provide IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team or independently with a broad level of supervision.This programme prepares you to work in a range of entry-level support roles in an organisation, which may include employment in roles such as computer technician, service desk or technical support, or provide a pathway to further IT-related study.

Academic and work experience documentation - e.g. academic transcripts, employer referrals etc.

Minimum Age: Students must turn 18 within their first year of study at Whitecliffe

IELTS Academic overall score of 5.5 with no band less than 5.0 or equivalent

Statement of purpose

NCEA Level 3 Certificate in Computing, or equivalent knowledge, skills, or experience. If you do not have a Level 3 Certificate in Computing or equivalent, you can take our skills and knowledge assessment